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WWW.ISYOURHOUSE.CO.UK

Confirmation

You’ve been given a collection day and time slot—please enter this information on our Confirmation Page.

What Are We Collecting?

In the designated space, specify what we’re picking up. This ensures we match it with the details provided by isyourhouse. We’ll only collect the items listed in the Collection Contract—no additional items will be removed or disposed of.

Payment

You’ve already agreed on a price, so include the agreed amount on your confirmation. Don’t attempt to increase the price—it’s tracked in their records, and discrepancies will be questioned. Payment options include cash, PayPal, or bank transfer (collections over £200 are PayPal or bank transfer only). Please confirm your payment preference.

On the Day

The driver will text when 10-30 minutes away. Be ready to assist with loading, as this is a one-person budget service. If no help is available, or if you claim you weren’t aware, the driver will leave, and the collection will be canceled.

Collection Fee

There’s no fee for you—isyourhouse is the only site that covers the cost of collecting your furniture.

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